What if my spray doesn’t work? 
Magnesium can clog the spray top at times 

if yours has done this                                           Here’s some trouble shooting tips 

Sometimes the straw gets clogged -Try taking it out, snipping the bottom off at an angle and then ensuring it’s “open” at the bottom. 

Run hot water over the holes where it should spray. Dry, wiping over the holes in the sprayer roughly and reinsert into bottle. 
If that doesn’t help, contact me for a new spray top
What does Therapy mean?
Products labeled, titled and marked as Therapy means the product contains menthol and CBD as well as proprietary oil. Menthol is derived from peppermint and it causes a cold sensation. Do not get menthol in eyes, or on sensitive bits. Do not apply menthol directly after a shower, you will freeze and trying to wash it off will make it worse. If you have done this, the best thing to do is wait the menthol out. It will start to wear off of the most extreme sensation within a half hour. 

What does Regular mean?
Products labeled, titled and marked as Regular mean they contain our proprietary oil and also CBD. 

What is CBD?
CBD is Cannabidiol and is a phytocannabinoid discovered in 1940. It is one of 113 identified cannabinoids in cannabis plants, along with tetrahydrocannabinol, and accounts for up to 40% of the plant's extract. We extract our CBD from Industrial Hemp Plants, not marijuana plants. Hemp has higher levels of CBD and low low levels (legally low government approved levels) levels of THC. 
Marijuana has low levels of CBD and high high levels(not legally government approved everywhere) levels of THC. 
We use a full spectrum CBD. That means there is the whole plant in the product including (legally low government approved levels) of THC. As such we make no claims as to being able to pass a drug test. That is a risk you run with any full spectrum CBD. 

Are all your products CBD?
No. Since the separation of Hemp Moon (Southwest Bath and Body) and Southwest Lotions, all products labeled Hemp Moon are CBD. All products labeled Southwest Lotions contain no CBD, Southwest Lotions products are a blend of skin loving oils such as avocado oil and food grade hemp oil. 

Where can I shop your product range?
Shophempmoon.com offers both Southwest Lotions and Hemp Moon (Southwest Bath and Body) Products. 
ShopSWL.com offers Southwest Lotions Products.
Both Product lines will soon be available in our physical store that offers a curated line of beautifully curated vintage furniture and home wares, as well as on our stores website. (Coming soon)
When will my order ship?
Our team is super small and we make everything by hand in small batches. Your order can take up to 14 days to ship, but we try to have it out so much faster. We are chronic illness owned and operated and 2 of 3 of our team does have autoimmune diseases. We appreciate your support and patience.